FAQ

Where do you ship to?

We ship worldwide and offer free Canada-wide shipping on orders over $75.

 

Where is free local pickup?

Free local pickup is available on Catherine/Bank street. Reply to your order email to set up a pickup time. Pickups must be scheduled and confirmed in order to ensure your item is ready and packaged with care for you.

 

How do you price items?

We believe in affordable pricing that competes with big box stores but gives you so much more bang for your buck. Pricing varies more on second hand items as there are multiple variants to take into consideration. Pricing is decided based on the item type (ex: sweater), the items quality (ex: perfect condition), the fabric used (ex: wool) and the brand (ex: the label).

 

How do you know it’s vintage?

Vintage is a subjective term but to us it means it was from the 90s or earlier. Almost all items sold are believed to be vintage and are listed honestly if not. When a piece borderlines on the 90s - 2000s we call it contemporary. A piece is deemed vintage after looking for clues on the piece.

 

What clues do you look for?

The unique style, fabric quality and garment craftsmanship is a first indication that it could be vintage. In the 60s to 90s, garment makers used a lot of natural materials like wool, cotton and linen because synthetic materials weren’t readily available. Garment makers also took a lot more time and care into every piece they made resulting in higher quality items—unlike fast fashion brands now a days.

A lot of other clues that a piece could be vintage come from the label, which often includes the location where it’s made on the main neck tag, as well as the fabric and care instructions.

Back in the day, garment makers took pride in where their clothing was made so they put the location on the main tag or even incorporated into their logo.

“Made in...”, fabric and care tags started to get separated from the main neck tag and moved to the sides of clothes after the 2000s when more clothes were manufactured overseas and companies were no longer proud of the fabric they’re using or location where it was made.

When the neck tag is removed (which is quite common because tags used to be itchier too), we look for clues to see if there is a tag in the side. If there isn’t, we know that the only tag it ever had was on the neck which had to have included the fabric and care instructions.

Those are just a few ways we can tell if it’s vintage but there are many other clues we can look for like lot numbers, union numbers and RN numbers.